Kisyu Shirahama Onsen Musashi

Patana

extended_group

10

Very convenience

Reviewed from

Ariati

family_with_children

8.0

Great place to stay especially if you are a Japanese tourist. Very nice staff!!

Reviewed from

steven

family_with_children

5.0

THE BOOKING WEB SITE IS NOT CLEAR ABOUT WHAT RATE YOU WILL BE GETTING!! IF IT SHOWS DOUBLE OCCUPANCY PRICE, AND YOU ARE LOOKING FOR THREE ROOMS WITH TWO GUEST IN EACH ROOM, WHAT YOU SEE IS NOT WHAT YOU ARE GETTING. YOU JUST BOOKED THREE DOUBLE ROOMS FOR THREE OCCUPANTS NOT SIX. SO YOU GET CHARGED MORE WHEN YOU CHECK IN AT THE HOTEL EVEN IF YOU ASSUMED YOU HAD PAID IN ADVANCE FOR THREE ROOMS DOUBLE OCCUPANCY (SIX PEOPLE). AND WHEN YOU PREPAY BOOKING ALWAYS INCREASES THE COST OF THE ROOM WHEN YOU CONFIRM YOUR BOOKING. AND WHEN CANCEL YOU NEVER GET BACK THE ACTUAL COST EVEN IF YOU CANCEL IN LESS THAN THIRTY MINUTES OF BOOKING THE RESERVATION. THIS IS NOT THE BOOKING I STARTED USING FIVE YEARS AGO. HAD TO PAY MORE BECAUSE NUMBER OF GUEST DID NOT MATCH UP WITH THE ROOMS SELECTED EVEN THOUGH THE ROOMS WERE SELECTED ON THE WEB FOR THE CORRECT AMOUNT OF OCCUPANTS!!!

Reviewed from

steven

family_with_children

5.0

COULD HAVE BEEN BETTER IF THE BOOKING.COM RESERVATION WAS MORE USER FRIENDLY

Reviewed from

steven

family_with_children

6.0

WOULD HAVE BEEN BETTER IF BOOKING.COM HAD A BETTER WEB SITE FOR RESERVATIONS

Reviewed from