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Mercure Grosvenor Hotel Adelaide

125 North Terrace, Adelaide 5000, Australia

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Hotel Reviews

Based on 1,845 reviews from across the web.

Mediocre 71

Based on 1,845 reviews

  • "Bad air conditioning "
  • "Bad furniture "
  • "TV wasn't so good "
  • "Bad minibar "

Summary

With a mediocre TrustScore of 71, guests are not able to recommend this hotel because of its rooms and hotel building. However, guests mention its location positively.

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Location
Service
Restaurant
Hotel
Internet
Price
Room
Ambiance
Grounds
Hotel Building
Bar and Beverages
Wellness Area

Hotel Types

  • Guests recommend this hotel for business travelers.
  • Guests think this is a family-friendly hotel.

Guest Review Highlights

  • Rooms are not good. 81% said rooms were small. 69% complained about the bathroom.
  • Terrific location. 98% liked the proximity to shopping. Near to public transport, according to 94%.
  • Hotel is ok. 65% thought the cleanliness of the hotel was average.
  • Good service. 89% found the staff to be very friendly. 72% said the reception staff was great.
  • Food is average. 71% found the breakfast to be wonderful. The price was ok for 61%.
  • Price is reasonable. Excellent value for money, said 90%.
  • Building is not very nice. 73% thought the facilities needed updating. For 78%, the lobby entrance was sub-standard.
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Hotel Details

Amenities

  • Highspeed Internet
  • Parking
  • Restaurant
  • Facilities for Disabled
  • Airconditioning
  • Non-smoking Rooms
  • Safe/Vault
  • Babysitting/Child Services
  • Meeting/Banquet Facilities
  • Business Centre
  • Spa & Wellness Centre
  • Bar/Lounge
  • Parking
  • Restaurant
  • Baby sitting
  • Boutiques/stores
  • Business center
  • Dry cleaning
  • Elevators
  • Executive floor
  • Handicap rooms
  • Health club
  • Lounges/bars
  • Massage services
  • Meeting rooms
  • Room service
  • Safe deposit box
  • Sauna
  • Valet parking
  • Air conditioning
  • Cable television
  • Coffee/Tea maker
  • Hairdryer
  • Internet access
  • Minibar
  • Non-smoking
  • Safe
  • Separate tub and shower
  • Shower
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Policies

Check-in: 14:00:00
Check-out: 11:00:00

Description

Mercure Grosvenor Hotel Adelaide is a 4 star hotel superbly situated on North Terrace in the heart of the city, opposite the Adelaide Convention Centre, Casino and Adelaide Oval. Rooms and suites feature bright, modern furnishings and state-of-the-art amenities, and a wide range of room types make this the ideal choice for business, meeting and leisure travellers. Facilities include the Federal Restaurant and Bar, 24 hour reception, onsite car rental and meeting facilities.

Location

125 North Terrace Adelaide 5000, Australia

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