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Mercure Grosvenor Hotel Adelaide

125 North Terrace, Adelaide 5000, Australia

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Hotel Reviews

Based on 1,935 reviews from across the web.

Mediocre 72

Based on 1,935 reviews

  • "Bad furniture "
  • "Bad air conditioning "
  • "TV wasn't so good "
  • "Bad minibar "
  • "Bad kitchenette "

Summary

With a mediocre TrustScore of 72, guests are not able to recommend this hotel because of its rooms and hotel building. However, guests mention its location positively.

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Service
Restaurant
Hotel
Internet
Price
Room
Ambiance
Grounds
Hotel Building
Bar and Beverages
Wellness Area

Hotel Types

  • Guests say it is the perfect hotel for a city trip.

Guest Review Highlights

  • Terrific location. Good accessibility by car 92% liked the proximity to sightseeing.
  • Great service. 90% found the staff to be very friendly. 74% said the reception staff was great.
  • Restaurant is average. 67% found the breakfast to be acceptable. 79% loved the dining experience.
  • Hotel is ok. 75% thought it was clean.
  • Price is reasonable. Excellent value for money, said 90%.
  • Rooms are not good. 81% said rooms were small. 67% complained about the bathroom.
  • Building is not very nice. 79% thought the facilities needed updating. For 75%, the lobby entrance was sub-standard.
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Hotel Details

Amenities

  • Highspeed Internet
  • Parking
  • Restaurant
  • Facilities for Disabled
  • Airconditioning
  • Non-smoking Rooms
  • Safe/Vault
  • Babysitting/Child Services
  • Meeting/Banquet Facilities
  • Business Centre
  • Spa & Wellness Centre
  • Bar/Lounge
  • Parking
  • Restaurant
  • Baby sitting
  • Boutiques/stores
  • Business center
  • Dry cleaning
  • Elevators
  • Executive floor
  • Handicap rooms
  • Health club
  • Lounges/bars
  • Massage services
  • Meeting rooms
  • Room service
  • Safe deposit box
  • Sauna
  • Valet parking
  • Air conditioning
  • Cable television
  • Coffee/Tea maker
  • Hairdryer
  • Internet access
  • Minibar
  • Non-smoking
  • Safe
  • Separate tub and shower
  • Shower
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Policies

Check-in: 14:00:00
Check-out: 11:00:00

Description

Mercure Grosvenor Hotel Adelaide is a 4 star hotel superbly situated on North Terrace in the heart of the city, opposite the Adelaide Convention Centre, Casino and Adelaide Oval. Rooms and suites feature bright, modern furnishings and state-of-the-art amenities, and a wide range of room types make this the ideal choice for business, meeting and leisure travellers. Facilities include the Federal Restaurant and Bar, 24 hour reception, onsite car rental and meeting facilities.

Location

125 North Terrace Adelaide 5000, Australia

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